Privacy Policy

Information We Collect

We may collect personal information that you provide to us through the use of our website or through your interactions with our practice, such as your name, contact information, medical history, and insurance information. We may also collect information about your use of our website, such as your IP address and browsing history.

How We Use Your Information

We use your personal information to provide you with the services you request, to communicate with you about your care, and to improve the quality of our services. We may also use your information for research and statistical analysis, as well as to comply with legal and regulatory requirements.

Sharing Your Information

We may share your personal information with third parties to provide you with our services, such as with insurance companies and other healthcare providers. We may also share your information with third parties for research and statistical analysis, as well as to comply with legal and regulatory requirements.

Website Form Submissions

When you submit a form on this website, such as a contact or appointment request, the information you provide (including your name, email address, phone number, and any details you enter in the message field) is sent to our staff by email through a third-party email delivery service so that we can respond to you. Our website is hosted and protected by a third-party hosting and security provider. To protect our forms from spam and automated abuse, we use an automated security check that processes limited technical information, such as your IP address, to confirm the request comes from a real person. These providers process this information only to deliver these services to us.

Please share only the information needed to contact us or request an appointment. Do not enter detailed medical history, diagnoses, or other sensitive health information into website form fields. We will collect any necessary health information directly and securely once you are in contact with the clinic.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information, and you acknowledge that you provide your personal information at your own risk.

Cookies

A cookie is a small data file that a website stores on your device when you visit it. This site does not currently use Google Analytics or any other analytics or advertising cookies. The only cookies set are strictly necessary for core functions and form security, such as the bot-protection check on our contact form, and our embedded Google Maps location map may set its own cookies, controlled by Google. You can change your browser settings to block or delete cookies, though this may affect certain features such as the map or the contact form. If we add analytics in the future, we will update this policy to describe what is collected and how to opt out.

Changes to This Privacy Policy

We reserve the right to change this privacy policy at any time. Any changes to this privacy policy will be posted on this page, and we encourage you to review this privacy policy periodically to stay informed about our collection, use, and sharing of personal information.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at cresthillclinic@gmail.com or (815) 439-2121.